REFUNDS POLICY

You should return it to us using Special Delivery – please notice that it is your responsibility to secure that the order is fully insured. You should also record the tracking number. All cost regarding the return of your order is not refundable, but we charge no restocking fees.

All returns are inspected to ensure its eligibility for refund. We process refunds as quickly as possible and you will receive an email to notify you when the email has been processed. We aim to process all refunds within 7 days, but please allow up to a maximum of 30 days for the refund to be processed. You card is refunded the full amount, and we do not charge any 'restocking' fees.

Please Contact Us using the contact form before you return your order.

 

When we receive the item, we will inspect it to ensure everything is present and in its original condition to ensure its eligibility for refund. We process refunds as quickly as possible and you will receive an email to notify you when the refund has been processed. We aim to process all refunds within 7 days, but please allow up to a maximum of 30 days for the refund to be processed.

You should return it to us using Special Delivery – please notice that it is your responsibility to secure that the order is fully insured. You should also record the tracking number. All basic shipping charges are refunded, but if you have specifically upgraded your shipping options, (e.g. paid extra for 9 am delivery), this additional amount is not refundable.

Manufacturing faults is covered by the international warranty of the product.

Despite our products high quality something might be faulty or get damaged.

Please notice that the warranty does not cover if:

The product has been subjected to misuse, neglect or accidental damage.
The product has been modified.
The product marks has been defaced or removed from the products.

You should return it to us using Special Delivery – please notice that it is your responsibility to secure that the order is fully insured. You should also record the tracking number. All basic shipping charges are refunded, but if you have specifically upgraded your shipping options, this additional amount is not refundable.

Before you ship the product and as soon as possible please contact us using the contact form for information on how to complain about the product.

I you have any queries about this policy then please use the Contact Us option.